If you do not find the answer you need in our FAQ, please send us an email using the "Contact" tab. Our Customer Service Team will respond to your question as quickly as possible.


Alternatively, you can reach us at the below phone numbers.


(Please note: these telephone numbers are NOT for technical support, but for customer service.)


Customer Service Center Europe: (Mo-Fr: 09:00 - 18:00 CET):


English Hotline: +49 721 96458 8092


Dutch Hotline: +31 203 228 080


French Hotline: +33 177 688 910


German Hotline: +49 721 96458 8091


Italian Hotline: +39 068 997 1906


Portuguese Hotline: +49 721 96458 8094


Spanish Hotline: +34 902 044309 (0,087 €/min)


Customer Service Center Americas: (Mo-Fr: 08:00 EST - 18:00 PST)


English Hotline: 415-449-5700 or from outside the USA: 1-415-449-5700


Customer Service Center APAC: (Mo-Fr: 10:00 - 12:00 / 13:00 - 17:30 JST)


Japanese Hotline: +81-50-6860-4947


Chinese Hotline: +81-50-6860-4948